Privacy policy

Last updated: February 13, 2026

Privacy Policy

(This one affects Meta ads, Google ads, Shopify Payments & Razorpay approval.)

You cannot leave this generic. It must mention:

  • Data collection

  • Cookies

  • Payment processing

  • Shopify hosting

  • Indian law compliance

Below is your India-compliant, Shopify-compatible Privacy Policy.
Copy-paste this into:

Settings → Policies → Privacy Policy

PRIVACY POLICY

1. Introduction

Navanya (operated by JBL Spices) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit or make a purchase from our website.

By using our Services, you agree to the practices described in this policy.

2. Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment providers)

Order Information

  • Products purchased

  • Transaction details

  • Order history

Device & Usage Information

  • IP address

  • Browser type

  • Device type

  • Cookies and tracking data

  • Pages visited and time spent on site

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send promotional emails (only if you opt-in)

4. Payment Processing

All payments are processed securely through third-party payment gateways. We do not store your full credit/debit card details.

Our store is hosted on Shopify, which may collect and process certain personal information in order to provide services to us.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support marketing and advertising campaigns

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Sharing of Information

We may share your information with:

  • Shipping and logistics partners

  • Payment service providers

  • Shopify (our hosting platform)

  • Marketing and analytics providers

We do not sell your personal information.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

8. Data Retention

We retain your information only as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Under applicable Indian laws, you may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your personal data (subject to legal obligations)

To exercise these rights, contact us at support@jblspices.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Navanya (Operated by JBL Spices)
Email: support@jblspices.com
Registered Address: [FLAT 2E, CRESCENT APARTMENTS, 208 NSC BOSE ROAD, KOLKATA, PIN: 700 040, WEST BENGAL INDIA]
GSTIN: [19ADWPB2604E1ZP]